BrightSpring Health Services


Position Type
Line of Business
BrightSpring Health Services

Our Company

BrightSpring Health Services

BrightSpring Health Services Logo_VER_1250x667


Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!


  • Manages/participates in all administrative office and clerical support functions, payroll and client billing, medical record maintenance and control. Acts as a liaison to select corporate departments
  • Provides the clerical functions and administrative duties in the office. Processes employee mileage
  • Ensures accurate client billing by overseeing the collection and input of data into the company systems
  • Prepares payroll, certifying hours worked against billing sheets and resolving discrepancies. Enters or oversees entry of payroll data into payroll system within the required timeline. Distributes paychecks as needed according to company guidelines
  • Responds to Referral/Respect & Care calls if Business Manager (BM) is out of office
  • Be the point of contact for Community Cares Services Program (CCSP), Service Options Using Resources in a Community Environment (SOURCE), ICW, Veteran's Affairs (VA) via fax/email for referrals to ensure urgency in staffing
  • Assigns Customer Service Manager (CSM) to a scheduled Admission, assigns nurse to admission, notifies BM and Nursing Supervisor of Admission status
  • Builds charts for new Admissions and sends Admissions to CYS Employee Assignment Tool (CEAT) then ensures correct entry into Point of Care (POC) by CEAT, confirms schedule created by CSM. (Point of contact for CEAT with BM copied always)
  • Manages Client Expiring Requirements Spreadsheet entry at Admission, updates the following columns: Location, Care Paths, Auths, Program Code, Funds, Location and manages these columns, communicating with Case Managers ensuring receipt of these requirements and updates accordingly. (BM enters all clinical visit expired requirements.)
  • Manages Authorizations at Admission and throughout client services ensuring CSMs regularly update schedules. Sends Welcome Letter
  • Manages corrections of Melissa’s Report
  • Settles Bills Not Submitted Report ensuring accuracy of Time Sheets for billing
  • Ensures CSMs daily management of reports affecting Metrics
  • Oversees Change Form Completion Process
  • Maintains files for Call Out / Refusal of Work / On Call Logs. Approves DCSs Overtime
  • Supervises CSMs Payroll Process
  • Creates and submits SOURCE Reports, Discharges Clients from POC and Charts in a timely manner
  • Other duties as assigned


  • Must have a high school education and two years’ experience working in an office setting or equivalent combination of education and experience
  • Associates of Art Degree preferred, in Business a plus

About our Line of Business

BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company’s pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company’s services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit Follow us on FacebookTwitter and LinkedIn.


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