BrightSpring Health Services


Position Type
Line of Business
Rest Assured

Our Company

Rest Assured

Rest Assured Logo_VER_1250x667


The Qualified Intellectual Disabilities Professional (QIDP) Manager oversees delivery of consumer support services for assigned location. This position supervises personnel to achieve service, clinical, and financial objectives within general resource and reimbursement models. In this role, you will ensure compliance with regulatory requirements through quality assurance activities. Multiple resource and/or reimbursement models may be involved in achieving objectives with broad guidelines.


• Ensures consumer and guardian participation in development of service plan and personal futures plan
• Coordinates development of each person(s) served personal futures plan and coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such
• Schedules and chairs screening for program vacancies and develops waiting list for potential consumer vacancies
• Monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulation requirements and implements/coordinates any necessary plans of correction from a regulatory body
• Monitors all incident reports to ensure patterns of incidents are addressed. Shares all incident reports with appropriate external agencies (area programs, social services) when necessary and appropriate. Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner. Plan of Correction is initiated to prevent recurrences.
• Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff. Ensures all written training programs are implemented and revised as needed.
• Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately.
• Maintains fiscal spending within limits of approved budget, e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services
• Monitors worker’s compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims and minimize risk/exposure of agency in these areas.
• Other duties as assigned

• Coaches and mentors support staff and attends and participates in announced meetings


• BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations. Exceptions must have written approval from Regional Management.
• A minimum of two (2) years of verifiable work experience providing services and support to individuals with developmental disabilities
• One-year previous supervisory experience preferred
• Working knowledge of federal, state, and local regulations concerning services to individuals with intellectual and/or other developmental disabilities

About our Line of Business

Rest AssuredTelecare & Remote Support offers home monitoring services and solutions specifically designed to help seniors and individuals with intellectual or developmental disabilities to remain safely in their homes while gaining more independence. Rest Assured blends wireless monitoring and two-way video chat with caregivers who are specially trained on each individual’s unique care needs to provide quality, personalized care. Remote caregiving includes medications management, seizure and fall detection, daily living activities, and events requiring an emergency response. For more information about Rest Assured, please visit  Follow us on LinkedIn.


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