BrightSpring Health Services

TALENT ENGAGEMENT SPECIALIST

Job Locations US-NC-CHARLOTTE
ID
2022-54485
Position Type
Full-Time
Line of Business
Equus Workforce Solutions

Our Company

Equus Workforce Solutions

Equus Logo_VER_1250x667

Overview

Creating Opportunities. Changing Lives.

 

Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems change, including quickly adapting to changes in legislation, job seeker demographics and market and industry changes. We work every day to change lives, advance economies and help communities thrive.

 

If this is your passion, join us. Start here. Let us take you where you want to go.

Responsibilities

In this Talent Engagement role, you will be an integral part of the Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling. In this role, it is integral that you manage client information in the database and see each client through to completion. You will support management by gathering needed data and generating reports. In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets.

 

In this role you will:
• Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments
• Seek out process improvements to improve the company
• Manage and direct office communications

Qualifications

You are a self-motivated and flexible team player. You consider yourself to have strong organizational, interpersonal, and communication skills. You’re driven and comfortable multitasking. You take pride in your ability to recognize and solve problems as they arise. You enjoy making connections with others both in person and over the phone. You have a High School or General Education Diploma or higher and 1-2 years of clerical experience and are ready to make an impact.

 

Want to stick out above the rest? We’d be blown away if you have previous experience working with individuals from a diverse range of backgrounds.

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

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