BrightSpring Health Services

PATIENT CARE MANAGER

Job Locations US-TX-SAN ANTONIO
ID
2021-28565
Position Type
Full-Time
Line of Business
Embrace Hospice

Our Company

Embrace Logo_1250x667

Overview

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

  • Provide clinical oversight to interdisciplinary team members for designated team with the support of a discipline supervisor as required for discipline-specific input
  • Triage patient's needs and lead staff in clinical problem-solving as needed
  • Assign clinicians to patients
  • Oversee daily assignment of clinician's visits that need to be covered when primary clinicians are out of office or unavailable
  • Identify staffing and staff development needs
  • Work with Sr. Manager, Clinical Operations and/or Executive Director for staffing approval or otherwise address and resolve issues
  • Hire, schedule and manage the performance of the assigned team
  • Responsible for all aspects of competencies and performance reviews
  • Responsible for understanding patients' medicare, insurance benefits and managing care in a cost-effective manner
  • Approve expenses for care
  • Ensure regulatory compliance for assigned Care team
  • Participate in development of policies and procedures to ensure compliance in accordance with standard PHOS procedures, Medicare Conditions of Participation and other regulatory agencies.

Qualifications

Qualifications

  • Bachelor's degree in nursing
  • Current employable Registered Nurse (RN) License
  • 3 years clinical experience in chosen field
  • Prior hospice experience
  • A minimum of 3 years staff supervision experience

Knowledge

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to successfully write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of Leaders, Colleagues, patients and family members and the public
  • Ability to assess trends and anticipate issues, identify any gaps, establish and analyze facts, diagnose the root cause of the problem, generate potential innovative solutions, develop an action plan, and execute
  • Ability to interpret financial and other data in a variety of forms and deal with multiple abstract and concrete variables
  • Proficiency in Microsoft Office Suite
  • Ability to work a flexible schedule, to include some evenings and weekends. Must be able to travel throughout the assigned territory as required
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Skills

  • Leadership
  • Excellent verbal and written communication
  • Service orientation
  • Active listening
  • Monitoring
  • Social perceptiveness
  • Critical thinking
  • Instructing
  • Strong oral and verbal communication

About our Line of Business

Embrace Hospice provides customized end-of-life care with quality and compassion for families throughout the San Antonio and Dallas area. Embrace works to create a plan that best fits the diagnosis and home environment designed for both the patient and the family. For more information about Embrace Hospice, please visit www.embracehospicellc.com.

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