Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
- Sets goals for/with team
- Creates action plans to reach goals
- Utilizes planning tools such as “To Do” lists and Outlook tools to stay on task
- Delegates appropriately
- Prepares reports and analyzes metrics
- Posts stats on white boards
- Monitors volumes for the pend queue, RX Allow, fax to Prescription Drug Plan, groups to ensure timely processing of all forms relating to prior authorizations and consults with Manager/Director
- Implements/deploys operational enhancements to optimize team performance, and to increase team productivity and performance
- Maximizes utilization of resources across the team
- Embrace a positive leadership style that promotes teaming, strategy and synergy
- Performs other tasks as assigned
- Required: Associate degree
- Desired: Bachelor’s Degree
- Required: Two plus years in a Call Center environment
- Required: Interpersonal skills, oral and written communication, teamwork, ethics, organizational support, judgment, planning, professionalism, adaptability, initiative
About our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com
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