Clinical Responsibilities - Coordinate and facilitate new patient referrals and admissions in collaboration with nursing, customer service, reimbursement, intake, and distribution teams.
- Evaluate physician medication orders for appropriateness of therapy including drug selection, dosing, route of administration, potential interactions, allergies, compatibility, margin considerations, and medical or pharmacy billing appropriateness.
- Make clinical recommendations for therapy optimization or changes to prescribing physicians and facility staff when appropriate.
- Conduct initial and ongoing clinical assessments of specialty patients and monitor patient outcomes to ensure safe and effective therapy management.
- Evaluate and monitor drug therapy relative to the total needs of the patient in collaboration with physicians, nurses, and interdisciplinary healthcare teams.
- Provide consultation and respond to inquiries from patients, caregivers, physicians, nurses, and other healthcare professionals regarding medications, specialty therapies, side effects, administration techniques, and treatment plans.
- Process, verify, and review specialty medications prior to dispensing and shipment to ensure accuracy, safety, and compliance.
- Maintain accurate, timely, and thorough documentation of all clinical activities, patient communications, interventions, and therapy management within the patient medical record and pharmacy systems.
- Monitor patient adherence and persistence to therapy while proactively identifying and implementing interventions to improve patient retention and outcomes.
- Participate in patient education activities related to specialty medications, administration, storage, side effect management, and therapy expectations.
Operational & Compliance Responsibilities - Ensure compliance with all applicable federal and state pharmacy laws, regulations, and professional standards governing pharmacy practice.
- Adhere to all Amerita policies, procedures, accreditation standards, and quality assurance initiatives including URAC, ACHC, and other applicable specialty pharmacy standards.
- Participate in continuous quality improvement, performance improvement, and patient safety initiatives.
- Support pharmacy operational workflow and collaborate across departments to ensure timely and efficient patient care services.
- Oversee pharmacy technician functions in accordance with state Board of Pharmacy regulations and company policies.
- Maintain all required licensure, certifications, and competency requirements necessary to perform the role.
- Participate in on-call, weekend, holiday, or after-hours pharmacy responsibilities as required.
Leadership & Professional Expectations - Demonstrate a commitment to patient-centered care and service excellence.
- Foster collaborative working relationships with internal teams, referral sources, and healthcare providers.
- Exhibit sound clinical judgment, professionalism, accountability, and attention to detail.
- Support organizational initiatives focused on growth, compliance, quality, and patient satisfaction.
- Maintain confidentiality and protect patient health information in accordance with HIPAA requirements.
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