BrightSpring Health Services

A Manager of Virtualization oversees the design, implementation, and maintenance of virtualized application and desktop environments, utilizing Citrix Virtual Apps and Desktops (CVAD) and NetScaler/Gateway. They manage technical teams, ensure high availability, security, and performance optimization. This role acts as a final escalation point for technical issues and manages vendor relationships.

• Infrastructure Management: Design, install, configure, and maintain Citrix Virtual Apps and Desktops (CVAD) sites, NetScaler load-balancing, Delivery Controllers, StoreFront, and licensing servers.
• Operational Leadership: Manage a team of engineers, including conducting performance reviews, fostering professional development, and mentoring.
• Performance & Security: Proactively monitor system performance, perform capacity planning, and ensure compliance with security policies and patching schedules.
• Support & Troubleshooting: Serve as the final escalation point for complex technical issues, conducting root cause analysis, and resolving problems related to Citrix, Windows Server, and virtualization (VMware/Hyper-V).
• Optimization & Automation: Drive the adoption of automation tools (e.g., PowerShell, Citrix Orchestration) to streamline routine operational tasks.
• Vendor & Project Management: Manage vendor contracts, evaluate new technology (LTSRs, Cloud Services), and oversee upgrades or new implementations.

• Bachelor’s degree in Computer Science, Information Systems or related field or equivalent work experience.
• Several years of experience in managing enterprise-level Citrix environments, often requiring experience as a senior administrator.
• Experience managing multiple projects at the same time.
• Preferred: Relevant certifications (e.g., Citrix Certified Professional/Expert - Virtualization or Networking)
• Strong leadership, communication, and problem-solving skills, with the ability to manage teams in a fast-paced environment.
• Enterprise Infrastructure systems
• Travel occassionally up to 20%

BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.