·Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.

·Assures proper maintenance of clinical records in compliance with local, state and federal laws.

·Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.

·Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated.

·Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.

·Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.

·Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.

·Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the CHAP Home Care standards.

·Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel.

·Promotes hospice referrals in the health care community.

·In the absence of the Executive Director/Administrator, the Director, Clinical Operations will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of the Executive Director/Administrator.