BrightSpring Health Services

Outpatient Care Coordinator

Job Locations US-AZ-PHOENIX
ID
2024-154313
Line of Business
Rehab Without Walls Neuro Rehabilitation
Position Type
Full-Time

Our Company

Rehab Without Walls Neuro Rehabilitation

Overview

Are you the super-star multitasker type, strong in administration skills?  Join the SWAN Outpatient Rehab Team in Phoenix, AZ today as the new Care Coordinator.

 

Responsibilities

  • Obtains patient records and prescriptions
  • Assures patient pre-admission paper work is complete
  • Coordinates "PRN" (pro re nata, when necessary) staffing and employee schedules, as needed
  • Supports the front office team, as back-up for phone, front desk coverage, verifying insurance and scheduling
  • Monitors patient equipment requests including coordination with vendors, therapists, and patients to assure completion
  • Maintains patient care database by entering new information & updating
  • Monitors cancellations, makes follow up calls and sends letters
  • Promotes and hosts support groups and special events (Develops fliers, promotes on web page and social media, decides topics and content, coordinates speakers)
  • Maintains web site (bio’s, news stories, patient stories, newsletters and announcements)
  • Reconciles credit card batch sheets daily
  • Orders supplies for clinic
  • Collects weekly and monthly statistical information and assists director in preparing corporate reports
  • Maintains and develops referral source relationships and corresponds with physicians/referral sources
  • Maintains study information and actively recruits participants
  • Contributes to team effort by accomplishing related tasks as needed
  • Other duties as assigned

Qualifications

  • High School Diploma or General Education Diploma
  • A minimum of two years administrative office experience, preferable in a medical setting
  • Basic knowledge of medical terminology and insurance verification process
  • Advanced computer software (Microsoft office) and data entry skills
  • Excellent organizational, customer service, and oral/written communication skills

About our Line of Business

Rehab Without Walls is a revolutionary neuro rehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people – who have primarily experienced a brain injury, spinal cord injury or stroke/CVA through accident or illness – regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information visit www.rehabwithoutwalls.com.  Follow us on Facebook and LinkedIn.

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