Customer Service Pharmacy Technician
- ID
- 2024-144602
- Line of Business
- PharMerica
- Position Type
- Full-Time
- Pay Min
- USD $18.00/Hr.
- Pay Max
- USD $20.00/Hr.
Our Company
PharMerica
Overview
Shape Your Future with PharMerica in Uniondale, NY!
Looking for a career that combines meaningful work with a supportive environment? At PharMerica, our closed-door pharmacy lets you focus on what matters most: fulfilling the pharmaceutical needs of long-term care and senior living clients. Join us in Uniondale, NY, and become part of a team that values growth, care, and excellence. As we continue expanding, we’re opening doors for career progression – so if you’re looking to grow with a company that cares, PharMerica is the place for you!
Why This Role?
This is not just a job; it’s a chance to grow your skills and make a real difference! Working under the guidance of experienced, state-licensed pharmacists, you’ll gain hands-on experience and build valuable expertise. Plus, PharMerica’s ongoing growth means plenty of opportunities to advance within the company, so if you’re seeking career progression, you’re in the right place!
Schedule Options:
- Tuesday–Saturday, 11:15 am–7 pm, Saturday 9 am–6 pm (x1)
- Sunday–Thursday, 11:15 am–7 pm, Saturday 9 am–6 pm (x2)
What You’ll Need to Bring:
- State pharmacy tech license (as required)
- National certification (preferred)
- Previous pharmacy experience (preferred)
The Benefits You Deserve:
- Competitive pay + shift differentials
- Comprehensive health, dental, and vision insurance
- Company-paid short and long-term disability coverage
- Paid time off and flexible scheduling options
- Tuition reimbursement
- Employee discount program
- Daily Pay for financial flexibility
- 401k invest in yourself
We’ve Got Your License Fees Covered!
New and current employees are eligible for reimbursement of pharmacy tech license fees (as required).
PharMerica is committed to enhancing your work and personal life through our inclusive programs, celebrating diversity, and giving back to the communities we serve. If delivering top-notch service and care excites you, we’d love for you to join our PharMerica family!
Position posted for a minimum of 7 business days.
Responsibilities
Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
This person will:
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Qualifications
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Prior healthcare/pharmacy experience preferred
- Strong computer and data entry skills
- Must have good oral communication skills, attention to detail, and problem solving skills
- Pharmacy Technician Certification preferred
About our Line of Business
Salary Range
Options
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.
We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com.
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