BrightSpring Health Services


Job Locations US-FL-MIAMI
Line of Business
Independent Living Pharmacy
Position Type

Our Company

Independent Living Pharmacy


Accelerate your career!  We apply innovative solutions that improve patient outcomes through some of the industry’s best and brightest business professionals, innovators and clinicians.  Right now, we have an exciting opportunity for you to join our team as a Business Development Associate.


  • Cold calling; making multiple outbound calls to potential clients
  • Understanding client need and offering solutions and support
  • Researching potential leads from business directories, web searches, or digital resources
  • Qualifying leads from digital campaigns, conferences, references, tradeshows
  • Creating and maintaining contact list/database of prospective clients
  • Presenting and delivering information to potential clients for outside Sales follow up
  • Answering potential client questions and follow-up call questions
  • Work with sales team to transfer the lead and advance the sales process
  • Tracking weekly, monthly and quarterly performance and sale metrics
  • Maintaining database (Salesforce, Microsoft Dynamics, Excel) of target client information
  • Closing pre-qualified appointment for sales team
    • Implements processes to continuously gather incumbent pharmacy competitor information and assures such information is promptly reflected in the company CRM system
    • Performs other such duties as may be assigned by the specialist’s superiors necessary to accomplish the goals and objectives of the company


Education/Learning Experience

  • Required: Bachelor’s degree in a business discipline, communications, or equivalent experience in related field

Work Experience

  • Required: One to three years’ experience in inside sales, customer service, or business-related field


  • Required: Excellent verbal and written communication skills; Strong interpersonal skills to work effectively with internal and external stakeholders; strong phone presence and comfortable dialing a high volume of calls per day; ability to work with a high degree of accuracy and attention to detail; Strong presentation skills both remote and in person, and the ability to handle multiple tasks simultaneously and to prioritize accordingly; competency in commonly used Microsoft Office suite of software including MS Word, MS Excel, MS PowerPoint, and related systems including SharePoint and CRM applications

Behavior Competencies

  • Required: Capacity and desire to be self-motivated and self-directed, multitask, prioritize, and manage time effectively; persuasive and goal-oriented.  strong listening skills, excellent verbal and written communication skills.  The ability to call, connect and interact with potential clients and customers
  • Desired:  Preference for work in a fast-paced environment where accuracy and attention to detail is critical to success.  Eager to expand company with new sales, clients, and territories.  Possess an energetic, outgoing, and friendly demeanor, and the ability to manage multiple tasks at once while completing them according to deadline

About our Line of Business

Independent Living Pharmacy is a full-service pharmacy solution providing value beyond medication. We are a long-term care pharmacy services provider for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. Independent Living Pharmacy is an affiliate of PharMerica, which is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information, please visit


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